By Laura Visuerte Almagro, ERP Solutions Architect at Antire

I had the privilege of presenting at AI Week 2025—the event that gathers the entire AI industry here in Norway—and shared something very close to my heart: how we're building AI agents that finally make ERP systems easier to use.

Coming from a background in electronics engineering, I never thought I'd end up advocating for better user experiences in finance systems… but here we are. As a Solutions Architect at Antire, I've spent years helping clients implement ERP systems. And no matter how powerful the tech, one thing kept repeating: people don't want to stop using Excel.

So in my talk, I presented something we've been working hard on at Antire – conversational AI agents that integrate directly with ERP systems like NetSuite. Agents that speak your language (literally) and let you interact with your ERP through Teams or Slack. No more tab-hopping. No more "where's that report again?" headaches.

Watch the full AI Week presentation here

The 'aha' moment: AI isn't just automation, it's adaptation

What we've built is more than just a chatbot. These agents perform real, complex business tasks—autonomously or semi-autonomously—and act on behalf of users. Imagine asking, "Do I have any inactive projects?" and getting a clean portfolio with just one click. Or snapping a photo of a receipt on your phone and having an expense report created automatically in your ERP system.

We're turning rigid finance workflows into flexible conversations. Why? Because the real barrier to ERP adoption isn't features—it's friction. Users don't resist change because they hate innovation. They resist it because systems don't speak their language.

Now they don't have to adapt to the system. The system adapts to them.

What's under the hood?

We're using adaptive architecture where agent policies are driven by living documents—stored, say, in SharePoint—that update in real-time. So if your approval rules change (hello, new CFO), the agent updates its logic without any code rewrites.

It's fast too. We can build a new agent function in 7–10 days and deploy it to a client environment in just 3. That's faster than getting through your inbox on a Monday morning.

We also leverage Microsoft's Copilot framework, meaning security, access rights, and governance piggyback on tools your company already uses. No need to reinvent the wheel—or worse, file a hundred new IT tickets.

It's not just us—this is where the market is heading

If you think AI for ERP sounds like a niche experiment, think again. Gartner projects that by 2026, over 50% of ERP systems will include embedded AI capabilities to enhance user productivity and business agility. IDC notes that AI-powered process automation is expected to grow at a 37% CAGR through 2027.

And we're already seeing it on the ground. One of our project manager agents keeps project portfolios clean and proactively notifies managers on Teams when billing is incomplete or a project has been idle for months. I call it "ERP spring cleaning" on autopilot.

Another agent we're piloting monitors time entry compliance and nudges employees (politely, I promise) when they fall behind. Ignore it long enough, and your manager gets pinged too. Consider it AI with a sense of responsibility… and just a little sass.

You can meet more of our smart agents in this piece by my colleague Mats Foss Knutsen, Head of Cloud and AI-Driven Business Applications at Antire:
Meet 8 of our smartest AI agents.

Where we're headed

We're currently working on next-gen features—like multi-agent collaboration, advanced forecasting, and continuous learning. Agents that get better the more you use them. Agents that help unlock new value—not just for IT teams, but for the entire business.

So if you've been thinking, "This could work for us, just not in finance," you might be right. The beauty of these agents is that they're flexible. If we can make ERP friendlier, we can do the same in procurement, HR, you name it.

As I said on stage (with my best Norwegian-Spanish accent): "The future is whatever we want to make it." Talk to me or Mats—let's shape it together—fill out the contact form below.